Privacy Policy & Terms of Use

1. Introduction

Timor Diagnostic Center (“TIMORDX”, “we”, “our”, “us”) is committed to protecting the privacy, security, and confidentiality of your personal and health information. By using our website and services, you agree to the terms described in this document.

2. Information We Collect

  • Personal details you provide (name, contact information, date of birth).
  • Health-related information necessary for diagnostic testing and health tracking.
  • Device and usage data when accessing our website or mobile tools.

3. How We Use Your Data

  • To deliver diagnostic services and provide test results.
  • To enable secure health monitoring and tracking features.
  • To communicate with you regarding appointments, results, or follow-up care.
  • To comply with legal and regulatory requirements.

4. Data Security & Confidentiality

We employ industry-standard safeguards, including end-to-end encryption, role-based access, and strict confidentiality protocols. Data is stored securely and shared only with authorized clinicians and partners, with your explicit consent.

5. Sharing of Information

We do not sell or lease your personal data. We may share data with:

  • Healthcare providers involved in your care, with your consent.
  • Regulatory authorities, only when required by law.
  • Technology partners providing secure hosting or analytics, under strict agreements.

6. Your Rights

You have the right to access, update, or request deletion of your personal data, subject to applicable legal and medical record-keeping obligations.

7. Cookies & Analytics

Our website may use cookies to improve user experience and analytics. You may disable cookies in your browser settings, although some features may be limited.

8. Terms of Use

  • Our services are provided for healthcare purposes and must not be misused.
  • You agree to provide accurate information and to use the platform responsibly.
  • We reserve the right to update or discontinue services as required.

9. Limitation of Liability

While we strive for accuracy and reliability, TIMORDX is not liable for damages arising from misuse of services, third-party actions, or circumstances beyond our control.

10. Contact

For questions or privacy requests, please contact us:
info@cindradewi.com
+670 78238889
Rua Sao Jose, Comoro, Dili, Timor-Leste